Skip to Main Content
ENG2002H aims to develop students’ practical communication skills (especially speaking and writing skills) in different settings. Through a comprehensive coverage of different genres and styles, students will be able to acquire communication skills which are essential for presentations and other workplace activities related to the social science oriented profession. Major learning topics include oral presentation, referral letters, report writing and project proposals. In addition, students will produce a professional portfolio consisting of a cover letter, resume and personal statement, and practice developing job interview skills.
This 10th edition brings a four-in-one learning package including an authoritative textbook, a convenient workbook, a self-teaching grammar/mechanics handbook, and a comprehensive student website. It consists of 6 units- Business communication in the digital age; the business writing process in the digital age; workplace communication; business reports; professionalism, teamwork, meetings, and speaking skills; and employment communication. It introduces basic writing skills and then applies these skills to a variety of emails, memos, letters, reports, and resumes, with increased coverage of professional social media communication, electronic messages and digital media. Realistic, updated model documents and new exercises and activities introduce the latest business communication practices.
This book focuses specifically on the types of writing social work in everyday practice: agency reports, client documentation, court letters, grant applications, research reports, press releases, etc. It is based on an effective approach to writing that is supported by adult learning theory, and includes abundant real-world examples drawn from all arenas of social work practice. The text includes actual forms and records customarily used in social work practice and presents examples of strong and problematic writing, in addition to analyzing common writing errors. Additionally, it covers legal and ethical issues surrounding legal documentation and the use of writing to influence policy and transmit research findings.
