Skip to Main Content
Through a combination of case studies, theoretical concepts, and frameworks used in business applications, this course introduces the theory and practice of Web Analytics and User Experience research. It provides a theoretical perspective on what Web Analytics is and the KPIs used in Web Analytics. The first part of the course focuses on Website Analytics and the tools used by companies and researchers to measure and optimize business KPIs for the Web. The second part of the course focuses on UX Research, an important aspect of Web Analytics, and draws heavily on applied statistics and experimental design. Other topics covered in the course are social media, network security, and user privacy on the Web. During the tutorials, students will use the R programming language. Thus, students will get a solid understanding on how to use R to conduct statistical analysis for Web data.